Shipping Policy

Shipping & Handling

Local collection welcome from Bundoora VIC– Option at the checkout – Make sure you leave your phone number – Turn around times for local orders are usually 1-2 days.

We are a ready to ship fabric website. All items that are listed in retail stock are ready to ship. This does not apply to our pre order or customised items. Pre-order fabric is 8-10 week turn around from closing date. This is currently due to Covid-19! We use Australia Post 98% of the time. Sometimes we may use a courier service.

We attach your email to the post label, if you have the AusPost – MyPost account app with the email used you should get a notification of your parcel coming and track it from start to finish. If you don’t have an account its easy to sign up on the au post website or download the app. Other business, big and small use the same system.

Parcel Post with tracking flat rate $14.95 – Parcel Post can take up to 10 business days. Flat Rate on all parcels big or small.

PLEASE CHECK AU POST WEBSITE FOR DELIVERY EST TIMES 

Handling Time –  Most packages are shipped in 1-3 business days. All orders placed after 12 pm on a Friday will not be shipped until Monday.
If delays are expected or any other issues with your order, you will be contacted via text message or email.

Combining Orders - We understand that you would love to save on shipping rates, but we do not offer combined shipping rates.

Pre-orders & Retail - If you order pre-order fabric with retail fabric your order will be shipped once the pre-order has arrived. If you are in a hurry for your retail stock we suggest you place two orders.