Shipping Policy

Local collection welcome from Heidelberg Heights VIC– there is a pick option available at checkout. Make sure you leave your phone number – Turn around times for local orders are usually 1-4 days.

We are a ready to ship fabric website. All items that are listed in retail stock are ready to ship. This does not apply to our pre order or customized items. Pre-order fabric is 8-10 week turn around from closing date. We use Australia Post 98% of the time. Sometimes we may use a courier service.

We attach your email to the post label, if you have the AusPost – MyPost account app with the email used you should get a notification of your parcel coming and track it from start to finish. If you don’t have an account its easy to sign up on the au post website or download the app. Other business, big and small use the same system.

Shipping Prices Are - Small $13.95, Medium $16.95, Large $23.95.

PLEASE CHECK AU POST WEBSITE FOR DELIVERY EST TIMES 

Handling Time –  Most packages are shipped in 1-3 business days. All orders placed after 12 pm on a Friday will not be shipped until Tuesday morning.
If delays are expected or any other issues with your order, you will be contacted via text message or email. Current preorder handling time 8-10 weeks. As of Feb 2023 all preorders are now being sent to me by sea freight.

Combining Orders - We understand that you would love to save on shipping rates, but we do not offer combined shipping rates.

Pre-orders & Retail - If you order pre-order fabric with retail fabric your order will be shipped once the pre-order has arrived. If you are in a hurry for your retail stock we suggest you place two orders.

Shipping Insurance - There is an option at checkout for extra shipping insurance. Your order automatically comes with $100 worth of cover. You have the option of paying an extra $2.50 for an extra $100 cover. If you need $300 worth of cover you will add 2 units of shipping insurance to your cart. You can find info on the insurance here -https://auspost.com.au/business/shipping/domestic-shipping/optional-extras-domestic