Please find below some of the frequently asked questions. If your question isn’t listed below or you would like more information please feel free to contact us.
- Where do you ship from?
We ship from Melbourne, Victoria.
- Where do you ship to?
We ship throughout Australia.
- Where is your business based?
We are based in Melbourne, Victoria.
- How long have you been in business for?
We originally started in 2019 from our dining room.
- Do you accept Afterpay or Zippay?
Afterpay, Zippay & Latitude pay all available at checkout.
- Are there any hidden or extra charges?
Our freight charges are the only thing we charge extra for, we choose to send all our products via tracking to give you the peace of mind that your products are on the way.
- Is it possible to change my order?
Yes, as long as the order hasn’t been dispatched then let’s try to work something out!
- How long will it take to get my order?
We aim to dispatch the retail goods within 3 business days which will mean getting to anywhere in Australia within 2 weeks. For more detailed information about shipping options please read our shipping policy. For pre-orders you must take note at the pre- order dates. I will do my best to inform you of shipping times etc. Once pre-order has closed it takes about 6-8 weeks at the moment with covid-19 holding up all postal services.
- My order hasn’t arrived, what next?
Please contact us and we will track it on your behalf.
- Do you have a refund or returns policy?
Yes, we do! Should you wish to return an item please contact us and read our refunds and returns policy. You can find it in the footer on the home page.
- What is the best way to contact you?
As I spend most of my day at the sewing machine and evenings doing emails, it is best to email us.
- How often do you change prints or add products?
One of my passions is to hoard fabrics and I am constantly buying new prints. However, only the best are chosen and added to the website every month.
- What materials are your products made from?
Each of our Fabrics are made from different materials, please see fabric info in the header or at the bottom of this page for more information.
- What age range do your products suit?
We mostly supply children's/baby fabric.
- Do you offer wholesale?
Yes, definitely! Contact us for prices.
We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.
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